Integrated Software Support Service

At LUCID, our support team stands apart from the conventional call center approach. We don’t just hand out tokens or follow routine processes; we provide immediate, personalized assistance. If required, our team goes the extra mile to visit the customer’s location, ensuring swift resolution of issues. During implementation, our dedicated experts are on-site, guiding the property through every step. With a robust 50+ member team offering 24/7 support, every customer account is managed by a dedicated account manager and backed by WhatsApp groups for ultra-fast communication. At LUCID, we believe in proactive, hands-on, and customer-first support that exceeds expectations.

Hassle-Free Menu Management with Expert Support

Don’t have a dedicated person to manage menu updates? No problem! Our team is here to assist you. Whether your introducing seasonal specials, launching a new dish, or tweaking pricing, our dedicated team has you covered. From adding new items and modifying descriptions to updating availability and categories, we’ll handle everything to ensure your menu remains current and enticing.
With our expert support, you can focus on delivering exceptional service while we handle the details, keeping your operations seamless and your customers satisfied.